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What
Do Employers Want?
Below is a short list of skills and
characteristics that
employers have stated they want to see in an employee.
Following each skill or characteristic is a "translation" obtained
through individual interviews with employers.
You may be suprised to see what was NOT mentioned....
Good Communication Skills |
| Most people would think this means to speak and write
well. In reality, employers want an employee that is first WILLING TO LISTEN.
Employers become frustrated when an employee "shuts them out,"
showing disrespect to the boss. |
Self Starter |
| Employers do not want to have to tell you each
and everything to do. For example, if there are no patients right now how
about, on your own initiative, go refill the linen cart, or clean the machines or catch up
on paperwork or learn a new skill? |
High Ethical Standards |
| An employer must be able to trust you with patients.
There are many times when it is just you and the patient alone during a
procedure or conversation. The employer must know that you will do nothing to harm
the patient nor the reputation of health care. |
Good People Skills |
| This does NOT mean chatting with everyone about your
personal problems. Leave your emotional baggage at the door. Only talk
professionally with the patient. This would include making the patient comfortable
by giving the patient a chance to talk about THEIR personal interests, concerns and fears.
Good people skills includes showing respect for the everyone at all times.
For instance, using a person's proper title and last name. NEVER call a
patient by their first name unless they make the request. |
Can Follow Instuctions |
| Obeying all the rules and regulations in health is critical
to the safety of the patient and you. Part of following instructions is also
recognizing who is the boss. Do not attempt to "go around" the
boss. If you have a problem with the boss, first talk directly to the boss. |
Critical Thinking Skills |
| Health Professionals, all day long, must be able to
recognize and solve problems. Critical thinking means that you are capable and
willing to work on a problem until a proper solution is found. It means that you
will not give up and look to someone else to solve the problem for you. |
Know Your Limits |
| Most health fields have a "scope of
practice." This is a document that outlines what any worker within a particular
health field can legally do. You must know and follow the scope of practice for your
field. If in doubt, STOP, get help. Visit some health organization
websites to get an idea of what is expected. |
Team Player |
| There is nothing in any health field that even comes close
to being a game. Employers want someone who works well with
others for the common good of the patient. Egos should be checked at the
door. |
So....what is missing? |
| It may have
struck you that "competence in the field" was not listed above.
Employers expect that you will be qualified to perform the basic duties of the
field. Everything else listed above is expected in addition to competence. |
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